How It Works
Get your supplies covered in three simple steps. We handle all the complex insurance work so you can focus on your health.
Our 3-Step Process
Simple, transparent, and designed to get you the supplies you need quickly
Check Coverage
Complete our quick eligibility quiz to see if your insurance covers CGM and diabetic supplies.
- 60-second online assessment
- Insurance verification
- Eligibility determination
- No obligation required
We Handle Your Paperwork
Our team handles all the insurance paperwork, prior authorizations, and coordination with your doctor.
- Prior authorization submission
- Insurance coordination
- Doctor communication
- Documentation management
We Coordinate RX & Shipping
We coordinate with your doctor for prescriptions and ship your supplies directly to your door.
- Prescription coordination
- Device setup
- Direct shipping
- Ongoing support
What Information You'll Need
Gather these items to make the process as smooth as possible
Insurance Information
- Insurance card (front and back)
- Member ID number
- Group number (if applicable)
- Primary care physician information
Medical Information
- Diabetes type and diagnosis date
- Current medications
- Recent lab results (A1C)
- Current monitoring method
Contact Information
- Full name and date of birth
- Phone number and email
- Shipping address
- Emergency contact information
Detailed Timeline
What to expect at each stage of the process
Initial Assessment
Same dayComplete eligibility quiz and submit required documents
Insurance Verification
1-2 business daysWe verify your coverage and determine benefits
Prior Authorization
2-5 business daysSubmit and track prior authorization with your insurance
Prescription Coordination
1-2 business daysWork with your doctor to obtain proper prescriptions
Device Shipping
3-7 business daysShip your CGM device and supplies to your door
Setup & Training
1-2 business daysCoordinate device setup and provide training support
Need Help Along the Way?
Our dedicated support team is here to guide you through every step of the process.
Ready to get started?
Take the first step toward better diabetes management. Check your coverage in 60 seconds.